'the email settings provided on this site are intended for use. I deleted the email account from the phone and re-loaded correctly according to the Spectrum (Charter) web page. I have been using apple mail for the past 6 years on this machine without a problem. Haven't had trouble with account on my Verizon iPhone for 10+ years until today. If it does not, deselect the "Use TLS?SSL" checkbox in the Server Settings Tab of Account preferences. Check your network connection and that you entered the correct information in the Account preferences. Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be sent.Įdit SMTP Server List includes: (offline) iCloudĬonnection Doctor shows that our three email accounts (IMAP) - Connection and login to server succeededīut SMTP is unable to connect.Ĭould not connect to this SMTP server.
I am wondering if anyone knows if this is true and if opening a ticket with apple is. However my cell phone is not impaired, only my desktop device (an imac). Connections to the server "" on the default ports timed out. They have confided there is an 'open ticket' between Apple and them on this, that it is possibly germain to a recent ios upgrade. Spectrum's new instructions are to use for all clients, including desktops. The previous Charter setup used and as the servers. When sending, Mail always stops at 'connecting to server'. Is there another Suddenlink/occupied-Charter consumer out there that knows what port to use and specifically what authentication is required I've tried ports 56, 110,143, and 587. I also deleted all prior Charter entries in Keychain Access. Anyway, I had to manually configure Mail. When sending I get this message: Cannot send message using server . I tried everything I could think of including deleting and recreating the email accounts. I used mail preferences to edit the other accounts and now they all work! I wonder if Spectrum is rolling out the new mail system across the country at different times.As of Tuesday, I am unable to send mail. I changed "Charter" to and then the send mail is working (for now). When outgoing mail fails, you have the option of selected a different server or editing the server list.
#Charter.net email settings for mac site:discussions.apple.com password#
Today when I ran through the automated process of adding a new account, the outgoing mail is populated with: I then deleted the username and password in outgoing mail and these revert "optional". This work fine for a few days and now I just spent two days to get the accounts to send mail. The final screen allows one to decide which programs will use the mail account. the only one of our several emails I've tried. Mail's working just fine with our mac.com / me.com email, but not 100 fine for the one email. I have been using the emails addresses for a while. These settings may not be compatible if the iPhone is connected to a Wi-Fi network or EDGE network from another wireless carrier. We have Charter for internet, tv, and phone.
To get to the third screen (as the next button is greyed out) - I deleted the last letter of the email address and added it back in and I could get to the 3rd screen. The email settings provided on this site are intended for use on the iPhone using the AT&T EDGE network. The second screen was populated with information from the Spectrum server - incoming and outgoing mail set to: as per the website instructions. I deleted one account and added it back in which is an automated process. It is Octoand I began having problems with Spectrum mail - sending only in the last week. If there is a way to do this, I haven't been able to find it. The MacOS Mail app does not tell you what it is doing during the configuration phase, doesn't tell you why it failed and doesn't provide a way to specify ports and AUTH parameters. The IOS mail app appears to find these parameters properly but the MacOS Mail app does not.Ģ. Spectrum may be using an unusual combination of parameters for their IMAP/SMTP server. The combination shown below is working for me but I may play more with it.ġ. For SMTP authentication: plain, login, cram-md5 and digest-md5. You will make changes in the incoming and outgoing server. In addition, it gave me the choices for IMAP authentication: none, plain, and cram-md5. can anyone assist me with email on my Mac using charter or. I could now verify that the proper ports were being used (note that Spectrum is using SMTP port 587) and the right authentication (SSL). When it failed, some new configuration items appeared in the dialog (see image). However, during its attempt to connect, it tells you what port(s) and protocols it is trying to use. At first, it also failed to establish a stable connection with the Spectrum server. I downloaded Airmail 3 from the app store which got good reviews. It was a learning experience if anyone else has this problem.
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